service for Olmsted County, the City of Rochester and Rochester
Email - Telecom@co.olmsted.mn.us
Phone Number - x87900 (507-328-7900)
Welcome to the Telecom
Consortium web page!
You will find information here about everything related to
telephones in our organizations.
If you have any questions that aren't answered here, let us know!
|New User Guide
||A quick-start guide for new employees. This
document will walk you through the basics of using your
telephone and voice mail.
|Using Your Avaya
and instructions for all of the features that are
available for you to use on your telephone can be
found on this page.
For information on settings for your telephone -
changing the ring tone, changing labels on your
phone's display, turning off the annoying clicks and
beeps when you press a key - scroll down and click on
the picture of your telephone.
These links will bring you to information about your
The Setup and Feature info link will bring you to
step-by-step instructions for using your mailbox.
The Quick Reference Guide shows you the keystrokes you
need for voice mail features and has a chart with the
features that are available through your telephone.
The User Guide has detailed descriptions and instuctions
for the voice mail system. The web options and
other advanced features are not available on our system
at this time.
|EVM Access Page Link
EVM User Guide
|The Access Page Link will bring
you to the page where you can change your EVM settings.
Enter your 5-digit extension number and your voice
The User Guide has instructions for setting up and using
our EVM system.
document has information that will help you to
diagnose and correct problems with your telephone.
Click on the Headset pictures
below for troubleshooting info for your headset.
Information page will let you know who to call to
report a problem and gives you additional information
to help us in getting the problem resolved for you.
|Ordering New Phones or
has information that will assist you in ordering new
telephones and new telecom services.
||This page has information
concerning or listings in the local telephone
Telecom does not publish or distribute staff
||Frequently Asked Questions.
You know you got 'em......
|Telecom Service Guide
||This document contains
information for Liaisons, supervisors and building
administrators. It covers available services,
costs, and customer responsibilities, along with lots
of other useful information.
There are some settings that are
specific to your model of phone - click on the picture of
your phone below to get instructions for changing your ring
tone, display appearance, call labels, and more. If
you don't see your phone, call Telecom at x87900 for
For those at Pinewood Elementary School,
choose the 9611G phone - this is very similar to your 9620